About J-subculture's costs

About Our Fees

Buyer Protection Plan

You can select one of the following plans for your order/auction to secure your purchase.

Basic Forwarding	[Plan A] 100 JPY/order No checking at arrival. Item purchased using this plan will be forwarded to you as it is, in the condition that it arrives at our warehouse. We would be unable to compensate nor refund you if item arrived damaged, arrived with missing parts or didn't arrive at all. ※[Plan A] is available only for Business Users. [Plan B] 250 JPY/order No checking at arrival. Item purchased using this plan will be forwarded to you as it is, in the condition that it arrives at our warehouse. We would be unable to compensate nor refund you if item arrived damaged, arrived with missing parts or didn't arrive at all.
Full Insurance	[Plan C] 600 JPY/order Full insurance plan for local shipping. If your item doesn't arrive or arrived damaged during local shipping, we will contact the seller/shop to resolve the matter. We will fully refund you if your item was lost, damaged during transit in Japan. ※Authenticity of items are not included in Insurance Plans. ※Item condition is not covered by Insurance Plans. It covers damages that were made during transit in Japan only. Original defects of the items are not covered. ※If you lost your bidding for an auction, it won't be charged. <<Arrival Processing for Plan C>> 1) We'll check if your item matches the store or seller's description and photos provided. ※Visual confirmation only. Item functionality, authenticity, original defects, or anything else requiring special knowledge is not included with our arrival processing. 2) We'll check if the size matches the store or seller's description and photos provided. 3) We'll check if the color matches the store or seller's description and photos provided. 4) We'll check if the item number matches the store or seller's description and photos provided.

Basic Forwarding

[Plan A] 100 JPY/order
No checking at arrival. Item purchased using this plan will be forwarded to you as it is, in the condition that it arrives at our warehouse. We would be unable to compensate nor refund you if item arrived damaged, arrived with missing parts or didn't arrive at all.
※[Plan A] is available only for Business Users.

[Plan B] 250 JPY/order
No checking at arrival. Item purchased using this plan will be forwarded to you as it is, in the condition that it arrives at our warehouse. We would be unable to compensate nor refund you if item arrived damaged, arrived with missing parts or didn't arrive at all.

Full Insurance

[Plan C] 600 JPY/order
Full insurance plan for local shipping. If your item doesn't arrive or arrived damaged during local shipping, we will contact the seller/shop to resolve the matter. We will fully refund you if your item was lost, damaged during transit in Japan.

※Authenticity of items are not included in Insurance Plans.
※Item condition is not covered by Insurance Plans. It covers damages that were made during transit in Japan only. Original defects of the items are not covered.
※If you lost your bidding for an auction, it won't be charged.

<<Arrival Processing for Plan C>>
1) We'll check if your item matches the store or seller's description and photos provided.
※Visual confirmation only. Item functionality, authenticity, original defects, or anything else requiring special knowledge is not included with our arrival processing.
2) We'll check if the size matches the store or seller's description and photos provided.
3) We'll check if the color matches the store or seller's description and photos provided.
4) We'll check if the item number matches the store or seller's description and photos provided.

Order fees

Handling fee (Bank fee)	Basic fee:　250 JPY/transaction ※In addition to the Basic fee, the following fee will be added to your quote depending on the payment method seller/shop asks us to use; ・Bank transfer fee: 200 JPY/transaction ・Other additional fees if necessary: Charged at cost ※Basically, we use credit card for payment to seller/shop. If handling fees for credit card payment is required, other methods will be taken. ※If seller/shop only accepts payments at a convenience store or post office, an additional 1,000 JPY fee will be added to your quote. ※The combination of items from the same seller is only available for items that are won on the same day. One day means 24 hours from 9:00am to the next morning 8:59am (Japan time). ※For auction, 50 JPY will be charged for each of the combined items. ※For proxy shopping, there's no fee charged for multiple items in an order.
Optional Handling fee	Non physical item such as game account/code: 500JPY + 10% of item price is charged, on top of the Insurance Plan you select. Photo: 150 JPY per picture/angle Shop at a real shop: 4,000JPY + transport fee: If you wish us to go and purchase at a real shop, we could do that for 4,000JPY + transport fee. Additional fee will be charged if it requires more than 2 hours to purchase the item and back to the office.

Handling fee (Bank fee)

Basic fee:　250 JPY/transaction

※In addition to the Basic fee, the following fee will be added to your quote depending on the payment method seller/shop asks us to use;
・Bank transfer fee: 200 JPY/transaction
・Other additional fees if necessary: Charged at cost

※Basically, we use credit card for payment to seller/shop. If handling fees for credit card payment is required, other methods will be taken.
※If seller/shop only accepts payments at a convenience store or post office, an additional 1,000 JPY fee will be added to your quote.
※The combination of items from the same seller is only available for items that are won on the same day. One day means 24 hours from 9:00am to the next morning 8:59am (Japan time).
※For auction, 50 JPY will be charged for each of the combined items.
※For proxy shopping, there's no fee charged for multiple items in an order.

Optional Handling fee

Non physical item such as game account/code:
500JPY + 10% of item price is charged, on top of the Insurance Plan you select.

Photo: 150 JPY per picture/angle

Shop at a real shop: 4,000JPY + transport fee:
If you wish us to go and purchase at a real shop, we could do that for 4,000JPY + transport fee.
Additional fee will be charged if it requires more than 2 hours to purchase the item and back to the office.

Handling & Other fees

Safekeeping of items

Free safekeeping limit: 45 days

※100JPY will be charged per day from the 46th day.
※Safekeeping date is counting until you make payment for shipping fee. It's not safe to leave shipping bills without paying.
※Items that are kept more than 60 days will be shipped out without notice by deducting the shipping fee from your deposit. If there's no deposit, these items would be discarded without notice.

Consolidation fee

Free consolidation for up to 5 orders in a package.
Consolidation fee varies on the number of orders, and on User Rank.

Orders Quantity per Shipping	User Rank (General User)					Business User 50% OFF!
Orders Quantity per Shipping	Standard	Bronze 10% OFF!	Silver 30% OFF!	Gold 50% OFF!	Black FREE!	Business User 50% OFF!
Up to 5 orders	0 JPY	0 JPY	0 JPY	0 JPY	0 JPY	0 JPY
6 - 10 orders	300 JPY	270 JPY	210 JPY	150 JPY	0 JPY	150 JPY
11 - 15 orders	500 JPY	450 JPY	350 JPY	250 JPY	0 JPY	250 JPY
16 - 20 orders	800 JPY	720 JPY	560 JPY	400 JPY	0 JPY	400 JPY
More than 20 orders	1,100 JPY	990 JPY	770 JPY	550 JPY	0 JPY	550 JPY

Example) When a Silver Rank general user ships 7 orders in a package, 210 JPY will be charged and included in the shipping bill.

※Consolidation fee will be charged to each package when a package is split because of the size/weight.
※The max orders you can consolidate in a package is 50.
※1,500 JPY will be charged if you wish to re-package after you receive a shipping bill.
※300 JPY per item will be charged if you wish to add to or remove orders from a package after you receive a shipping bill.

Special Packaging

Items with any of the following conditions will require specialized packaging. Specialized packaging fee per package would be charged depending on the time it takes to pack them and how much care it needs. Basic charge would be 750JPY per 30 minutes.

・Items weighing over 15kg
・Items with circumference and length totaling over 300 cm
・Items with a length exceeding 150 cm
・Items with unique shapes
・Items that are fragile
・Items that require special handling

The following are examples of items that apply to our specialized packaging service.

Fishing Rods: 750 JPY
Guitar: 1500 JPY
Amps, Audio Equipment: 1500 JPY
Projector: 750 JPY
Car parts(large ones): 1500 JPY

※Items that require our specialized packaging service cannot be covered with the Insurance Plan initially selected.
※Items packed with our specialized packaging service cannot be combined for shipping with other items.
※There are items that may require specialized packaging that are not shown above. If you are unsure about an item, please feel free to contact us.
※Packing material charge may be issued when necessary.
※2,800 JPY is charged when a package contains orders with values over 200,000 JPY. If multiple packages are shipped to the same address on the same day, valuing over 200,000 JPY, an additional 2,800 JPY is charged.

Optional Shipping

You can ship your orders to Japanese address from our warehouse.
You'll be charged with a handling fee of 500JPY + 10% of item price, on top of the actual domestic shipping cost.

Our carrier for domestic shipping is SAGAWA Kyubin.
※Check SAGAWA's shipping cost.

Payment fees

Transaction fees	●PayPal （Quotation in JPY) Transaction fee: 3.9% + 40 JPY You may pay in your own currency, but an exchange fee is charged by PayPal, which is around 4%. ●Deposits or Points Transaction fee: 0 JPY Transaction fee is 0 JPY when you pay by deposits or points on your account. ●Wire Transfer via TransferWise （Your currency) ※Strongly Recommended ※Using "TransferWise" would save considerable transaction fees. Their fee is much cheaper than PayPal. ※PayPal transaction fee: 3.9% + 40JPY, plus their conversion rate of 4%. Thus, the overall fee for each transaction is 7.9% + 40JPY. ※TransferWise fee: For USA for example, US$4.00 + 0.85%. Plus our handling fee of 1% (or minimum 500 JPY) that\’ll be deducted when we add your fund to your deposit. The minimum amount for a transaction: 20,000 JPY. Handling fee: Varies depending on the country you're paying from. You could check the fees from the link below. ※Check TransferWise handling fee ※Check TransferWise supported currencies Our handling fee: 1% (or minimum 500 JPY) >>How to add deposit by wire transfer via TransferWise ●International Bank Transfer （Quotation in JPY) The minimum amount for a transaction: 50,000 JPY. There's a remittance charge you need to pay to your bank. We charge you 2,000 JPY for commission for the receiving bank. Our handling fee: 1% (or minimum 500 JPY) >>How to add deposit by International Bank Transfer

Transaction fees

●PayPal （Quotation in JPY)
Transaction fee: 3.9% + 40 JPY
You may pay in your own currency, but an exchange fee is charged by PayPal, which is around 4%.

●Deposits or Points
Transaction fee: 0 JPY
Transaction fee is 0 JPY when you pay by deposits or points on your account.

●Wire Transfer via TransferWise （Your currency) ※Strongly Recommended
※Using "TransferWise" would save considerable transaction fees. Their fee is much cheaper than PayPal.
※PayPal transaction fee: 3.9% + 40JPY, plus their conversion rate of 4%. Thus, the overall fee for each transaction is 7.9% + 40JPY.
※TransferWise fee: For USA for example, US$4.00 + 0.85%. Plus our handling fee of 1% (or minimum 500 JPY) that\’ll be deducted when we add your fund to your deposit.
The minimum amount for a transaction: 20,000 JPY.
Handling fee: Varies depending on the country you're paying from. You could check the fees from the link below.
※Check TransferWise handling fee
※Check TransferWise supported currencies
Our handling fee: 1% (or minimum 500 JPY)
>>How to add deposit by wire transfer via TransferWise

●International Bank Transfer （Quotation in JPY)
The minimum amount for a transaction: 50,000 JPY.
There's a remittance charge you need to pay to your bank.
We charge you 2,000 JPY for commission for the receiving bank.
Our handling fee: 1% (or minimum 500 JPY)
>>How to add deposit by International Bank Transfer

Total Cost at Time of Purchase

Shipping includes both domestic shipping from the seller to us, and international shipping from us to you.

Domestic Shipping Cost

Domestic shipping fee from the seller to J-Subculture's offices in Fukuoka.

International Shipping Cost

International shipping fee from our offices to your address. We currently offer 5 convenient methods of shipment. Please check our Shipping Costs page for more information.

Currency Exchange

All domestic business is transacted in Japanese yen, and the price in your currency will vary based on current exhange rates. We do not conduct domestic transactions in any other currency at this time.

Caution: Payment Details

Please pay for the cost of the item within 3 days of making a winning bid.
If a payment is not made within 3 days, it will automatically be deducted from your deposits.

We will store items on your behalf for a maximum of 45 days.
For every day past the 45th, a storage fee will incur, so please be careful.
Items not shipped after 60 days will be discarded. Note that we are unable to offer a refund in such cases.

For Business Users

If you're a business owner or a heavy user of our service, we can offer you a special status that allows you to have more freedom and fewer restrictions. Customer who is not a business owner can become a Business User with us. Find out what you get as a Business User in the list below.

Once you become a Business User, you'll enjoy smaller fees and exemption from some restrictions that General Users have, such as the max bidding amount, items on Adult category and declaration fees for shipments.

To become a Business User, you need to make wire transfer for more than 20,000JPY at a time. We'll switch your status when we receive the first transfer from you. Once you become a Business User, you won't be able to pay by PayPal. Paying by deposit will only be available.
There's no monthly subscription fee.
If you wish to switch your status to Business User, please contact us from Contact Us.

※PayPal payment will be unavailable once you become a Business User.

		General Users	Business Users
Payment/Fees	Deposit Method	・PayPal （Quotation in JPY) ・Bank Transfer （Quotation in JPY) ・Wire Transfer via TransferWise （Your currency)	・Bank Transfer （Quotation in JPY) ・Wire Transfer via TransferWise （Your currency)
	Payment method	PayPal, Credit Card (via PayPal), Deposit, Point	Deposit or Point only (PayPal/Credit Card payments are not available)
	Insurance Plans	【Plan B】 250 JPY/item 【Plan C】 600 JPY/item	【Plan A】 100 JPY/item 【Plan B】 250 JPY/item 【Plan C】 600 JPY/item ※【Plan A】 is available only for Business Users.
Auction	Max bid amount	50,000 JPY	No restrictions ※Let us know how much you wish us to set as your max bid amount. We both need to agree on the amount.
Auction	Bidding on Adult category	Bidding on Adult category auctions is not available.	No restriction
Proxy Shopping	Number of items in an order	One order can contain up to 20 products. If you buy multiple items of the same product, it'll be counted as one product. ※Insurance Plan will be charged to each product in an order.
Proxy Shopping	Commision	8% commision is gone. It will be replaced by Plan A, B and C. Please refer to the Insurance Plans above.
Shipping	Declaration amount	The minimum amount you can declare is 70% of the item price. ※Amount of compensation does not exceed the declared customs value in the case that the item is lost or damaged during transit.	The minimum amount is 1JPY/item. ※Amount of compensation does not exceed the declared customs value in the case that the item is lost or damaged during transit.
	Small Packet	Unregistered: Available only for a shipment in which the total declared value is less than 1,000 JPY. Registered: Available only for a shipment in which the total declared value is less than 7,000 JPY.	No restrictions You could make a shipment unregistered or registered as you like.
	Consolidation Fee		50% Discount!!

Example Total Price Chart

*If you lost your auction, you don't have to pay!

	Example(JPY)
Item Price	5,000JPY
Insurance	100JPY	In the case selected [Plan A].
Handling fee(Bank fee)	250JPY	In the case that payment method is credit card.
COD (Cash On Delivery)	0JPY	Rates may vary.
Local delivery fee from seller to J-Subculture	250JPY	Rates may vary.
Transaction Fee	0JPY	In the case that you pay from deposit.
	5,600JPY

	Example(JPY)	Pricing
Consolidation fee	0JPY	In the case that you don't use combined shipping.
International shipping	1,100JPY	*claim of actual expenses. International mailing charges list
Transaction Fee	0JPY	In the case that you pay from deposit.
	1,100JPY