How to use J-Subculture! J-subculture, Frequently Asked Questions

Apr 25th, 17:19:49(JST)

Can I cancel the order?

[Shopping] Fri, Apr 20th 2018, 16:38:32
No, if you have already paid for the order. You are unable to cancel the order under any circumstances.

Yes, if the payment hasn't been made.
If you wish to cancel an order/quote you received, you can reject it from your account page.

If you wish to change quantity or any other information of your order, please contact us from your message board.

Our business days

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We offer customer support in English, German, Spanish, and Japanese! Some French also suppoerted.

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